Inside Sales Team Manager

Full Time
Prague
Posted 1 week ago

Our client for this project is a leading provider of communications services connecting consumers and businesses through cloud-connected devices worldwide. They provide a robust suite of feature-rich residential and business communication solutions that offer flexibility, portability and ease-of-use for both landline and mobile phones.

The Inside Sales Team Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various stakeholders, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals. The ideal candidate should be able to build a high-performance sales team to ensure customer satisfaction.

Main Responsibilities

  • Manage the inside sales representatives team
  • Set and track sales targets for your team
  • Suggest and implement improvements in the sales administration process
  • Coordinate department projects to meet deadlines
  • Report on sales metrics and suggest improvements
  • Prepare monthly, quarterly and annual sales forecasts
  • Use customer feedback to generate ideas about new features or products
  • Research and discover methods to increase customer engagement
  • Ensure sales, finance and legal policies and procedures are met
  • Build an open-communication environment for your team
  • Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Your Profile

  • Proven work experience as an Inside sales manager
  • Hands on experience with CRM software and MS Excel
  • In-depth understanding of the sales administration process
  • Excellent interpersonal and team management skills
  • Strong analytical and organisational skills
  • Strong excel and data analysis abilities
  • Problem-solving attitude

We Offer You

  • Full-time employment (12-month contract including a 3-month probationary period)
  • Fully paid training, paid overtime, no weekend or evening shifts
  • 12 000Kč/year in wellbeing vouchers (accrual of 1000Kč/month in tax-free vouchers, commences after probation and is paid at 6-monthly intervals)
  • 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
  • 50% or 100% discounted Multisport membership (www.multisport.cz)
  • Meal vouchers (commence after probation period)
  • Frequent team building & social events
  • Business trips as applicable
  • Ongoing training sessions & personal development endeavours
  • Free Czech language classes
  • An international work environment centrally located in Karlin

Paid Training and Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.

Interested? Here’s the Process …

1. Scroll down and complete the application form below.
2. Recruitment Screening Call
3. In-Person Interview
4. Follow Up Interview/Assessment
5. Hired!

GOT A QUESTION?

We’d love to chat with you! Email us at careers@icon-cc.com or simply call our Talent Acquisition Team on +420 221 709 204 for a chat!

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