ICON Communication Centres

ICON Communication Centres s.r.o. (VAT CZ26771845) was established in 2003 by UK entrepreneurs seeking to realise the benefits of their UK contact centre experience in the Czech Republic.

ICON specialises in tailor-made contact centre solutions that deliver leading technology and communication strategies that connect brands with their customers across the globe. ICON moves customers beyond brand awareness and onto transactions and brand loyalty.

Sixteen years of outsourcing experience ensures that ICON clients maximise their use of resources, reduce risk, and are better positioned for strategic decision-making.

Your ICON Team Starts Here!

  • Helen Hickin
    Helen Hickin Chief Executive Officer
  • Jiri Kratochvil
    Jiri Kratochvil Chief Financial Officer
  • Mark Matthews
    Mark Matthews Chief Operating Officer
  • Clancy Tetteh
    Clancy Tetteh BUSINESS UNIT DIRECTOR
  • Neal Bartram
    Neal Bartram BUSINESS UNIT DIRECTOR
  • Joshua Jones
    Joshua Jones BUSINESS UNIT DIRECTOR
  • Martin Whyte
    Martin Whyte Business Unit Director
  • Maisey Bonito
    Maisey Bonito New Business Manager
  • Steven Yeats
    Steven Yeats Business Unit Manager
  • Anthony Why
    Anthony Why LEAD ICT BUSINESS PARTNER
  • Damian Paklos
    Damian Paklos CUSTOMER SUCCESS BUSINESS PARTNER
  • Pavlina Hanzalova
    Pavlina Hanzalova HR BUSINESS PARTNER
  • Adela Raskova
    Adela Raskova HR BUSINESS PARTNER
  • Andrea Ramirez
    Andrea Ramirez Talent Acquisition Manager
  • Bogdan Nicola
    Bogdan Nicola SITE TRAINER